Engineering Division

The Engineering Division is responsible for review of development projects for compliance with city standards, ordinances, permits, regulations and statutes. Division staff also manage the city's capital improvement program.

Contact us

Working hours:
Monday-Thursday: 7:30 a.m. – 5:30 p.m.
Every other Friday: 8 a.m. – 5 p.m.

City Hall counter hours: 
Monday - Thursday: 1 p.m.-5:30 p.m.
Every other Friday: 1 p.m.-5 p.m.

For urgent requests call us: 650-330-6780

  • Localized flooding
  • Downed trees blocking roads or sidewalks
  • Traffic signal outages  

Report non-emergency issues through ACT

ACT is the City’s online issue platform. Some examples of issues to report via ACT include:

  • Park maintenance
  • Damaged street signs
  • Streetlight outages
  • Sidewalks/tripping hazards
  • Missed street sweeping

After hours and weekends, call the police non-emergency line: 650-330-6300

Email anytime for non-emergency requests: Public Works

Make an appointment

Make an appointment for questions regarding: