Water conservation/ Drought

Water is a precious resource, one that has to be managed today to ensure our natural supply remains available for future generations. That’s why Menlo Park has made water conservation a top priority, reaching an unprecedented 55.7 percent water savings in September 2015 (during the height of the drought) compared to 2013 levels. 

The good news is water conservation provides multiple benefits:

  • Reducing water bills
  • Lower yard maintenance
  • Preventing urban runoff that otherwise would pollute our creeks and San Francisco Bay

Conservation also creates more functional, livable and sustainable landscapes, protecting upstream creeks and wildlife habitats and, of course, helping to sustain the reliable water supply essential to our families and economy.

Practicing a low water-use lifestyle is a way everyone can help ensure a long-term, sufficient water supply. Efficient water use helps meet current and future needs, results in cost savings, decreases energy use and helps preserve the environment.

Contact us

Noticed something that needs fixing in your neighborhood such as a damaged street sign, pothole or a streetlight outage? Report it using ACT Menlo Park.

Billing and customer service
For account information, billing questions or to make a payment

Mon-Fri, 8:00 a.m. - 5:00 p.m.

menlopark.util360.com

844-360-7733

Email

Water emergencies

Water emergencies include leaks, main breaks or quality concerns. 

Mon-Thurs, 7:30 a.m. - 4:30 p.m. 

Open Fridays, 7:30 a.m. - 3:30 p.m.

Closed every other Friday(PDF, 131KB)

650-330-6750

After-hours, closed Fridays or weekends:

650-330-6317

Other water-related issues

650-330-6750

Email

Report water waste