Books by Mail

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The Books by Mail program provides free access to library resources to our community. Materials are mailed directly to customers who have barriers to access our libraries.

Who is eligible for Books by Mail?

Books by Mail is reserved for residents in incorporated Menlo Park that are unable to come into the library and/or carry home checked-out items for reasons including but not limited to:

Are over the age of 62
Have a long-term or permanent mobility impairment
Are immunocompromised

How do I register?

Fill out the online application. Your application will be reviewed and if approved, you will be contacted by staff to make your borrowing requests.

Do I need a special library card?

You will use your Menlo Park library card. If you do not have a Menlo Park library card and are a qualifying resident, one will be issued to you.

Frequently asked questions

What types of items can I request?

Subject to cost and availability, you can request:

Books
DVDs/Blu-rays
Books on CD
CDs

Items not eligible for this service include: LINK+ items, items from other Peninsula Library System libraries, magazines and electronic devices.

What if the item I want isn’t available?

Purchase requests will be evaluated based on cost and availability from our vendors.

How many items can I check out?

Patrons can check out 4 items at a time. Items will ship as they become available.

How are items delivered?

Your items will be sent through USPS mail in a reusable canvas transit bag.

How do I return the items?

You can return your items through the mail using a prepaid return label that will be included with the shipment. If you wish to bypass the mail and return your shipment directly to one of the Library branches, all items must be returned in the canvas transit bag.

How long can I check out items?

Books, CDs and Books on CD – 3 weeks
DVDs – 1 week

Each item can be renewed up to five times.

Do fines and fees apply?

Items do not accrue late fees, however, an item may be billed as lost if it is overdue for 30 days.

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