Power outages

Power outages may occur due to earthquakes, severe storms, high energy demand, equipment failure, or Public Safety Power Shutoff (PSPS) events. Preparing in advance helps protect your health, safety, and comfort during an outage.

Before an Outage

• Sign up for alerts at www.menlopark.gov/alerts and PG&E notifications
• Keep flashlights, batteries, and a radio accessible
• Store water and reusable ice packs in the freezer
• Maintain backup power for medical or essential devices
• Know your utility block number for potential rotating outages

During an Outage

• Stay calm and assess the situation
• Report outages to PG&E (1-800-743-5002)
• Unplug sensitive electronics
• Use flashlights — avoid candles
• Keep refrigerator/freezer doors closed
• Conserve cellphone battery
• Dress for seasonal temperatures
• Operate generators outdoors only

Public Safety Power Shutoff (PSPS)

During extreme fire weather, PG&E may shut off power to reduce wildfire risk. These outages can last 3–5 days or longer. Residents should prepare for extended outages with food, water, medications, and backup power options.

Preparedness reduces disruption and helps your household stay safe during any outage.

Explore more local preparedness resources: Emergency & Disaster Preparedness and #MenloPrepared.

Together we are #MenloPrepared.