Beware of telephone scammers posing as police

Published on October 17, 2024

Menlo Park, Calif. – The Menlo Park Police Department wants to alert the public to ongoing phone scams in which suspects pose as members of law enforcement to coerce or trick victims into giving them money or personal information. The scams have variations but generally the caller will identify themselves as a law enforcement officer. Callers often use the names of actual police officers, and they may disguise their phone number to make it look like they are calling from a local law enforcement agency.

Here are some tips to avoid these scams: 

Don't be pressured

Don't feel pressured to act immediately. Scammers may try to scare you into paying or taking action. 

Don't share personal information

Don't share your credit card number, bank account information, social security number, or other personal information. Our officers will never ask you for financial data over the phone.

Don't send money

Don't send money if a caller tells you to wire money or pay with a prepaid debit card. 

Don't engage in conversation

Scammers may record your response. It’s okay to hang up. Real police officers are not going to call and threaten you.

Verify the caller

You can verify the caller's identity by contacting the appropriate agency directly using customer service information on their public websites. If you receive a suspicious call from a person representing the Menlo Park Police Department, call 650-330-6300 to verify the caller.

Report the scam

If you've been the victim of a scam, notify your financial institution and report it to your local police department. You can also contact the Identity Theft Resource Center for free assistance at (888) 400-5530.

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Contact: 
Nicole Acker
nmacker@menlopark.gov
650-330-6325