Report water waste

Lawn-sprinklers-overspray-and-runoff-onto-impervious-concrete-driveway-water-waste.jpg

Improving water conservation and efficiency are the most efficient and cost-effective ways to quickly reduce water demand and extend supplies, providing flexibility for all California communities. Every drop of water saved and every suspected leak fixed will help secure our water supply.

Easily report of leaks or water waste from your smartphone, tablet, laptop or desktop computer. 

 

Online

Report water leaks or water waste online. Note: all reports are anonymous.

 

Step 1.Note the type of water waste

  • Watering on wrong days or time of day
  • Water running onto adjacent properties, sidewalks or streets
  • Leaky or broken pipe/sprinkler/fixture
  • Washing down sidewalks/driveways/streets/hardscapes
  • Using a hose not equipped with a shutoff nozzle to wash a vehicle
  • Irrigating lawn in street medians
  • Watering outdoors during or within 48 hours of measurable rainfall
  • No option for declining laundering of towels and linens in a hotel or motel
  • Serving water in an eating or drinking establishment without request
  • Multiple types of waste (comment required)
  • Other (comments required)

Step 2.Gather the location, date and time of when the issue occurred

Step 3.Send the report using the online form

Send report

Mail

Online reporting is encouraged. If you need to report by mail:
 

Step 1.Note the type of water waste

  • Watering on wrong days or time of day
  • Water running onto adjacent properties, sidewalks or streets
  • Leaky or broken pipe/sprinkler/fixture
  • Washing down sidewalks/driveways/streets/hardscapes
  • Using a hose not equipped with a shutoff nozzle to wash a vehicle
  • Irrigating lawn in street medians
  • Watering outdoors during or within 48 hours of measurable rainfall
  • No option for declining laundering of towels and linens in a hotel or motel
  • Serving water in an eating or drinking establishment without request
  • Multiple types of waste (comment required)
  • Other (comments required)

Step 2.Gather the location, date and time of when the issue occurred

Step 3.Send your report to: 

Water Waste
Menlo Park Municipal Water
701 Laurel St.
Menlo Park, CA 940025

Phone

Online reporting is encouraged. If you need to report by phone:

 

Step 1.Note the type of water waste

  • Watering on wrong days or time of day
  • Water running onto adjacent properties, sidewalks or streets
  • Leaky or broken pipe/sprinkler/fixture
  • Washing down sidewalks/driveways/streets/hardscapes
  • Using a hose not equipped with a shutoff nozzle to wash a vehicle
  • Irrigating lawn in street medians
  • Watering outdoors during or within 48 hours of measurable rainfall
  • No option for declining laundering of towels and linens in a hotel or motel
  • Serving water in an eating or drinking establishment without request
  • Multiple types of waste (comment required)
  • Other (comments required)

Step 2.Gather the location, date and time of when the issue occurred 

Step 3.Call to make your report

Dial 650-330-6750

In person

This service doesn’t offer in person reporting

Please make your report online, by mail or over the phone.

 

Your report is directed to the water agency serving the location where the report was made. You don’t need to know the name of the local water agency or how to contact them.

All reporting is anonymous. We do not collect information on the reporter unless that person wants to provide an email address to receive confirmation that their report was delivered or to allow the local water agency to follow up.

Reporting water waste is only one of the ways you can save water. To learn other easy ways you can conserve water in your community, please visit the drought update webpage or Save Our Water.

Back to top