Policies and procedures

Overview

Overview

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Welcome to the Library and Community Services department policies and procedures page. We are committed to being as transparent as possible and providing the public a clear understanding of our policies and procedures. Use the above table of contents to browse our policies.

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Do you have a question, idea, complaint, or compliment? We want to hear from you! Your feedback help us to improve. Please include your contact information so we can follow up with you. All comments are reviewed by the library and community services director. Anonymous suggestions are welcomed, but may not receive a response. Thank you!

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Sean Reinhart

Sean Reinhart
Library and Community Services Director
Email

650-330-2510

 

Athletic field use policy

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Athletic field use policy(PDF, 216KB)

 

Purpose

The Athletic Field Use Policy defines the requirements, fees, procedures, and policies for public use of City of Menlo Park athletic fields.

Menlo Park residency

For purposes of this policy, “Menlo Park resident” is defined as:

  • Persons who reside within the incorporated Menlo Park city limits
  • Persons who attend an accredited school within the incorporated Menlo Park city limits.

Field scheduling priority

Prioritization for field scheduling is as follows:

  1. City-sponsored youth programs
  2. City-sponsored adult programs
  3. School district-sponsored programs
  4. “Community hours” designated for casual drop-in use by Menlo Park youth and families
  5. Programs or events that primarily serve underserved Menlo Park residents
  6. Programs that offer significant fee discounts or free participation to underserved Menlo Park residents
  7. Organized sports groups that primarily serve Menlo Park youth residents
  8. Organized sports groups that primarily serve Menlo Park adult residents
  9. Nonprofit programs
  10. For-profit programs.

Fees

  • Fees for use of City athletic fields are listed in the City of Menlo Park Master Fee Schedule
  • Field users shall provide fee payments based on a schedule set by the City
  • Field users operating seasonal sports leagues shall pay 50% of their invoiced balance no later than two weeks before the league start date. The remaining balance will be due no later than two weeks before the league end date
  • Field users requesting one-time or non-league field use must pay in full at the time of the field reservation
  • Field users may request adjustments to their field reservations up to four weeks before the league start date, subject to availability
  • Cancellations are subject to a applicable processing fees
  • Rainouts and/or canceled practices or games designated by the leagues or coaches will not be refunded.

Field use requirements

  • Field users are permitted to conduct only the activities specified in their Field Use Permit. Examples of activities that are prohibited without prior approval include but are not limited to: clinics, conditioning camps, tournaments or off – season use, or any other unauthorized use
  • Field users must provide adequate insurance to the City before issuance of a Field Use Permit. This includes but is not limited to: furnishing a certificate of insurance naming the City, its employees, agents and officers as an additional insured
  • The City reserves the right to close any City athletic field for any reason including but not limited to: inclement weather and rainouts, routine maintenance, park improvements, safety considerations
  • In the event of a field closure, the City will attempt to contact each scheduled field user and will post a notice on the city website, the field closure hotline at 650-330-2590 and/or at the affected field
  • Unauthorized use of City athletic fields is prohibited. Failure to comply with duly noticed field closures will result in the revocation of a Field Use Permit and/or revocation of visiting privileges
  • All field users including participants, coaches, and spectators must refrain from excess noise. Amplified sound is prohibited without a special use permit
  • Field users should store all equipment and other items properly. Items should not block any walkways nor be staged in any area that could inhibit safe accessible egress or otherwise result in safety hazards. The City does not offer storage space for field user items. Improperly stored or discarded items are subject to removal and disposal. The City bears no responsibility for lost or removed items.
  • Field users shall not enter the field before their rental start time.
  • Field users are responsible for leaving fields and surrounding grounds in clean and undamaged condition after use.
  • Field users shall remove their own refuse and garbage from the premises after use
  • Pets are never allowed on athletic fields, unless specifically authorized by the City
  • Field users shall comply with all applicable rules in the City of Menlo Park Recreation Facility Use Guidelines.
  • Youth participants shall not enter the field without proper adult supervision, coaches or event coordinators present
  • Field users shall vacate fields on time per the time listed on their Field Use Permit
  • No posting of signs or setting up billboards is allowed without prior written approval from the City
  • No vehicles are allowed on grounds or surrounding grass areas
  • Vehicles must use designated parking spaces. All field user spectators, coaches, players, family members, and other participants must observe all traffic and parking signs. Do not block emergency exits, fire lanes, loading and unloading areas, or create any vehicular safety hazards. Failure to comply will result in revocation of the Field Use Permit and revocation of visiting privileges and may be subject to applicable traffic and parking violations
  • Field users shall replace or be billed for any destroyed or damaged City equipment or property.
  • Field users must provide their own recreational equipment. All special activities or equipment must have prior approval.

Field capacity limits

The capacity limit for each City athletic field shall be determined by the City based on its assessment of the field’s capacity, appropriate age designation, type of activity on the field, neighborhood impacts and other factors.

Designated Field User Group application

The City of Menlo Park accepts applications twice per year for Designated Field User Groups seeking to schedule City athletic fields for seasonal use, for example sports leagues, team practices.

 

NOTE: One-time community rentals of City athletic fields do not require a Designated Field User Group application. Applications for one-time field rentals are accepted at any time. City of Menlo Park athletic fields also are available throughout the year for one-time rentals and community events, subject to schedule availability and rental requirements.

  • The Designated Field User Group application process is intended for organized sports groups that engage in seasonal field use, such as for recurring practices, games and tournaments
  • Designated Field User Groups may reserve City of Menlo Park athletic fields for seasonal use, subject to field availability, applicant eligibility and other requirements
  • Organized sports teams and leagues that serve primarily Menlo Park residents are eligible to submit a Designated Field User Group application
  • Designated Field User Groups may not loan or sublet their Field Use Permit to any other organization or individual without advance written approval from the City
  • Designate Field User Group applications shall be subject to review by the City. The City may reject any application for noncompliance with applicable City policies.

    The Designated Field User Group application shall include the following information:

  • Description of Field User Group’s activities and how the field(s) will be utilized
  • Valid Certificate of Insurance
  • Written league rules and guidelines
  • Annual schedule for the organization; including practice and game dates, tournament dates and any special events
  • Annual list of board members with their contact information (address, phone number and email address)
  • Annual roster of league participants showing residency status and age
  • For nonprofits, proof of nonprofit 501(c)3 status
  • Any other information the City may deem relevant and necessary to evaluate the application.

    Designated Field User Groups shall comply with the following requirements:

  • Designated Field User Groups shall designate a coordinator for their organization. All communication between the City and the organization will be through the designated coordinator
  • Designated Field User Groups are responsible for informing their participants using the facility of all of the field rules and must ensure the enforcement of these rules

·         Probation

  • If a Designated Field User Group fails to comply with applicable rules and policies, they may be placed on probation and subject to suspension or revocation of their Field Use Permit
  • Notification of probation shall be in writing to the Designated Field Users Group’s coordinator. The Designated Field User Group shall be granted 14 days to appeal the probationary status
  • In the case of a dispute over the meaning, interpretation or intent of any portion of these field use policies, field users may lodge appeals with the Library and Community Services Director.

Field allocation

  • The City shall make every attempt to accommodate all qualified field use requests and allow for a balanced and equitable use of City athletic fields per this policy
  • Field users may request a particular field during the reservation process; however, the City shall make the final decision regarding how to allocate field space
  • Prior use of a City field by a field user does not guarantee future allocations to a specific field
  • Factors affecting amount of field space allocation include:
    • “On season” programs versus “Offseason” programs
    • Number and/or percentage of Menlo Park residents in the program
    • Type of activities for which a field is designed or intended (e.g., soccer, baseball, etc.)
    • Ages of participants versus the designated field space for age groups
    • Neighborhood impacts
    • Schedule availability
    • Field scheduling priority.

Policy history

Action

Date

Notes

Policy adoption

Feb. 9, 2016

Policy created

Policy updated

Nov. 18, 2022

Administrative revision

Banner reservation procedure

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Street banner reservation procedure(PDF, 59KB)

Purpose, priority, and locations

The City of Menlo Park provides two over-the-street banner locations on Santa Cruz Avenue that are available for posting banners for city-sponsored events, nonprofit organizations, and community events (in that order of priority). The locations on Santa Cruz Avenue are:

  • Santa Cruz Avenue at Doyle Street
  • Santa Cruz Avenue at University Drive
Reservation criteria
  • Banner fees are set in the City of Menlo Park Master Fee Schedule
  • Reservations are required
  • Banners are posted for one week, or for two consecutive weeks
  • Reservations are accepted up to 12 months in advance
  • The person or organization making the reservation is responsible for printing their banner according to the specifications in this procedure
  • Banners are posted and taken down starting Monday at 7 a.m. and ending Monday at 7 a.m., with the exception of staff and equipment availability
  • Banners are to be delivered to the Arrillaga Family Gymnasium (located at 600 Alma St.) at least one business day before scheduled to be posted
  • Banners not picked up within 72 hours of removal will become property of the City.
  • The City bears no responsibility for loss or damage to banners.
Banner specifications

Banners must meet the following specifications in order to be accepted:

  • No larger than 3 feet by 30 feet (minimum length of 15 feet)
  • At least six air baffles (which are installed in order to prevent ripping)
  • Metal grommets on all four corners and along the top edge with holes large enough for a 3/8-inch cable clamp
  • Constructed of heavy canvas or vinyl with a minimum weight of 13 ounces  (14 mil in thickness), minimum 500 denier polyester weave mesh (scrim), single sheet (not double or two pieces), edges doubled (hemmed 2 inches) and stitched.
Reservation procedure

Banner reservations are accepted through the City of Menlo Park online reservation portal: menlopark.gov/banners

Procedure review

This procedure shall be reviewed at least once every two years.

Procedure history

Action

Date

Notes

Procedure adopted

December 23, 2021

Administrative procedure

Commemorative park amenities procedure

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Commemorative park amenities procedure(PDF, 146KB)

Cooling center activation procedure

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Cooling center activation procedure(PDF, 85KB)

 

Purpose

The City of Menlo Park has put a procedure in place on the operation of public cooling centers. A cooling center is an air-conditioned facility where residents can go to find temporary relief from extreme heat. During periods of hot weather, specific facilities in the City of Menlo Park are designated as official cooling centers, locations where the public may seek temporary refuge from the heat during designated operating hours.

Procedure

Cooling centers provide the community with spaces to take temporary refuge from hot weather and to access air-conditioning, seating, and water. The City of Menlo Park has designated multiple city facilities to operate as official cooling center locations. This always includes libraries and recreation centers during regular operating hours. From June to October, these locations shall operate as official cooling centers at all times during regular operating hours. Additionally, on dates when the National Weather Service issues an excessive heat warning, the City Manager may designate additional cooling center capacity to respond to community needs during hot weather, including but limited to: extending the operating hours of cooling center locations, opening cooling centers on holidays or other planned closure dates, and/or designating additional city facilities as cooling centers.

 

Public communications

On dates when the National Weather Service issues a heat advisory or excessive heat warning for the 94025 zip code, the public information officer (PIO) will advise community members of one or more official cooling center locations and the hours of operation. Notifications will be distributed via a multi-channel marketing strategy in order to reach the broadest number of residents possible, including community members of all ages with varying levels of tech savviness, the City’s most vulnerable populations and those in the immediate proximity. Media platforms include outlets such as the city website, electronic newsletter and social media accounts, as well as physical signage in front of each designated facility. This information will also be provided to first responders in the community. Additionally, the PIO’s message will include tips on how to stay safe in extreme heat.

Official cooling center locations

The following locations are designated official cooling centers and shall operate as cooling centers from June to October during each facility’s regular operating hours. On dates when the National Weather Service issues an excessive heat warning, the City Manager may designate additional hours or locations to respond to community needs. Members of the public should follow instructions transmitted by the public information officer regarding which specific locations are open as cooling centers, and the specific hours of operation on any given date:

  • Arrillaga Family Recreation Center, 700 Alma St.
  • Belle Haven Community Campus, 100 Terminal Ave.
  • Menlo Park Library, 800 Alma St.
Procedure review

This procedure shall be reviewed at least every two years.

Procedure history

Action

Date

Notes

Procedure adopted

September 8, 2020

Administrative procedure

Procedure updated

July 2, 2021

Administrative update

Procedure updated

August 30, 2022

Administrative update

Procedure updated

October 11, 2023

Administrative update

Procedure updated

May 20, 2024

Administrative update

 

Document reproduction policy

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Menlo Park Library

800 Alma St.

Menlo Park, CA 94025

 

Document reproduction policy(PDF, 57KB)

Event sponsorship policy

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Event sponsorship policy(PDF, 163KB)

Exhibits and displays policy

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Exhibits and displays policy(PDF, 115KB)

 

Facility rental policy

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Facility rental policy(PDF, 197KB)

Library collection development policy

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Menlo Park Library

800 Alma St.

Menlo Park, CA 94025

 

Library collection development policy(PDF, 267KB)

Library computer and internet use policy

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Menlo Park Library

800 Alma St.

Menlo Park, CA 94025

 

Library computer and internet use policy(PDF, 126KB)

Library meeting room use policy

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Menlo Park Library

800 Alma St.

Menlo Park, CA 94025

 

Library meeting room use policy(PDF, 176KB)


Library use guidelines

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Menlo Park Library

800 Alma St.

Menlo Park, CA 94025


Library use guidelines(PDF, 180KB)

 

Purpose

Menlo Park Library provides access to all through its collections, programs, facilities and resources. We strive to serve our visitors effectively by providing a welcoming and safe environment. At the same time we ask that visitors help us to maintain an atmosphere that is conducive to learning and community engagement by following these Guidelines.

 

Entering the library or participating in a library event or program constitutes an implicit acceptance of these Guidelines and an acknowledgement of the right of library staff to take any action they see fit while interpreting these Guidelines.

 

In case of an emergency follow library staff instructions promptly.

 

We welcome everyone to:

  • Study, read and enjoy our environment within the limits of its intended use.
  • Find materials in good condition.
  • Feel safe and secure.
Prohibited conduct and activities

In consideration of all Library visitors and staff, the following activities are not allowed:

  • Leaving a vulnerable adult or a child under the age of 11 unattended.
  • Entering the designated children’s area, attending a program for children, or using a designated children’s computer without being accompanied by a child (0 to 12) or without a demonstrated need to access the children’s collection.
  • Using the designated teen area, attending a program for teens, or using a designated teen computer without being accompanied by a teen (13-17) or without a demonstrated need to access the teen collection.
  • Disturbing others by talking loudly or with other noisy activity—including any loud sound originating from any electronic device. Please do use headphones when listening to audio on any electronic devices.
  • Failing to monitor the activities and behavior of children while attending a library event.
  • Sleeping—as a safety precaution sleeping individuals will be awakened.
  • Eating—except in the designated areas, or food provided at library-sponsored events
  • Drinking—except for covered beverages in the designated areas, or beverages provided at library-sponsored events.
  • Presenting offensive and pervasive odor or odors that may make the use of the library difficult for others.
  • Inappropriate personal grooming activity that can creat unsanitary conditions or is disruptive to regular library use, including but not limited to: bathing, shaving, hair cutting, nail trimming, or washing clothes in the library or the public restrooms
  • Failing to wear shoes or adequate clothing, including top and bottom.
  • Bringing in animals other than service animals recognized under Titles II and III of the Americans with Disabilities Act (ADA).
  • Leaving pets unattended and/or unleashed in outdoor areas near the library, including but not limited to entryways, pathways, lawns, and outdoor seating areas.
  • Bringing carts, bicycles, scooters, skateboards, or similar items into the library or leaving them at the entrance--except when the vehicle is: used by disabled people or is used to carry an infant/child.
  • Wearing skates or roller blades inside the library.
  • Changing diapers—except in the designated area of the public restrooms.
  • Blocking aisles, shelves, or any thoroughfare with personal items, or leaving items unattended at any time--except to use the restroom for a reasonable amount of time.
  • Putting feet on library furniture, rearranging the furniture, or using the furniture for other than its intended purpose.
  • Bringing weapons of any kind into the library.
  • Bringing into the library any items that present health hazards, including but not limited to: items containing vermin, decomposing or rotten items, and items that contain or could potentially release hazardous material.
  • Harassing library users or staff—including physical, sexual, verbal harassment or stalking.
  • Selling, soliciting, or using illegal drugs on library premises.
  • Alcohol is prohibited, except at library-sponsored after-hours events.
  • Distributing or posting literature, gathering signatures, soliciting contributions or conducting surveys, except by Library support groups or as a part of a Library-sponsored event.
  • Placing any tables or other structures on library property, including library grounds.
  • Smoking, including using electronic and smoke-free cigarettes (vaping) inside or within 50 feet of the library building.
  • Vandalizing library facilities, equipment, or materials.
  • Removing library materials from the building without checking them out.
  • Engaging in sexual conduct or lewd behavior.
  • Viewing or displaying inappropriate, sexually explicit, or illegal material in the library.
  • Illegal activity of any kind will be reported to law enforcement.
  • Violation of any federal, state, or local public health orders, restrictions, protocols and/or guidelines.
Unattended children and youth

The library is a public place. Do not leave children unsupervised or unattended. It is the responsibility of parents and guardians to ensure their children's safety, welfare, and appropriate behavior in the library. Library staff are not available to provide childcare for any duration of time. Library staff are not authorized to assume responsibility for the direct supervision, safety, or welfare of any child in the absence of a responsible caregiver.  

 

Children under the age of 6 should never be left unattended in any part of the library, including areas designated for children. A parent, guardian, or responsible caretaker must always remain within sight of their child, including during story time or other programs.

 

Children ages 6-10 must have a parent, guardian, or designated caregiver over the age of 14 (for example, an older sibling) remain in the library with them at all times. The caregiver is responsible for the safety, behavior and supervision of the children in their care while at the library.

 

Older children ages 11 and up may visit the library unattended by an adult but should never be left alone for extended periods of time and never outside library open hours. Parents/caregivers are responsible for the safety, well-being, and behavior of their children. It is recommended that older children have a cellphone or other method to contact their parent or guardian. If a child needs assistance to call home, library staff will dial the number for them.

The library has areas designated and reserved for exclusive use by children and teens and their caregivers. Adults over 18 who are not accompanied by a child or teen in their care may not visit these areas except to briefly access the library book and media collection, seek assistance from library staff, or attend a program with staff's approval.

 

All library patrons, including children and teens, are expected to follow the Menlo Park Library Use Guidelines.

  • Caregivers must pick children up at least 15 minutes before the library's posted closing time.

    If a child is observed to be unattended by an adult or caregiver in the library and the child seems upset, disruptive, in distress, at risk, or otherwise in need of adult help, library staff may take one or more of the following actions:

  • Make contact with the child to assess their well-being
  • Attempt to reach the adult/caregiver by paging them over the public address system, or directly by phone;
  • Walk through the library building with the child to look for child’s adult/caregiver;
  • Contact emergency services and/or law enforcement.

 

If a child is left unattended in the library at closing time, library staff will attempt to contact the parent or legal guardian. If a parent or guardian cannot be immediately contacted, or if a parent/guardian is unable to immediately pick up the child, staff will contact local law enforcement to assume responsibility for the child’s well-being.

Library events

Library events are open to the general public. Advance registration may be required for planning purposes or when space is limited. Events may be held on-site, off-site, or virtually. Event participants, whether onsite, offsite, or virtual, must comply with the Library Use Guidelines.

 

Youth events are created for participating youth and their caretakers. Adults who are not accompanying a youth participant may be asked to leave the event.

 

While hosting a virtual event, library staff may take one or more of the following actions as needed to ensure compliance with these guidelines: mute attendees, lock the event after the program has begun, dismiss participants or take other actions as needed. During virtual events, participants may be asked to turn on their cameras so that staff can identify them. Unidentified or unidentifiable individuals may be removed from the event.

 

Library events and programs are intended to serve as safe spaces for participants, and it is important that people who identify within historically marginalized minorities have a safe space in which to share their lived experiences. Cultivating such spaces may include creating programs for identity-based groups that reflect the needs of City of Menlo Park community members and covering sensitive topics such as, but not limited to, gender, sexual orientation, race, mental and physical disability, and immigration status. In order to keep these spaces welcoming and serving their intended purposes, anyone who responds to such events with prejudice or intolerance of any variety, including derogatory comments, hate speech, and/or repeated microaggressions toward others may be asked to leave.

Enforcement

Failure to follow these Guidelines will result in the following actions:

  • Individuals will be asked to leave.
  • Library visiting privileges may be suspended for an extended time period.
  • Library staff may call local law enforcement to provide assistance in enforcing these Guidelines.
  • Illegal activity in the Library may result in arrest and/or prosecution in addition to suspension of Library privileges.
  • Customers who return to the Menlo Park Library before a suspension has ended may be charged with trespassing.
Additional information
  • In case of an emergency, promptly follow all library staff instructions.
  • Theft of Library property, or property of Library staff, or property of Library visitors is prohibited.
  • State law permits library staff to search purses, bags, parcels, briefcases, and other packages to prevent the theft of books and library materials and authorizes the detention for a reasonable period of any person using these facilities who is suspected of committing library theft (California Penal Code section 490.5.)
Policy review

This policy shall be reviewed at least once every two years.

Policy history

Action

Date

Notes

Policy adoption

December 17, 2018

Library Commission reviewed

Policy updated

September 16, 2019

Library Commission reviewed

Policy updated

June 21, 2021

Library Commission reviewed

Policy updated

April 18, 2022

Library Commission reviewed

Policy updated

March 6, 2023 Library Commission reviewed
Policy updated
July 21, 2023
Administrative revision

 

Local author collection policy

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Local author collection policy(PDF, 108KB)

 

Purpose

Menlo Park Library encourages local literary and creative efforts by maintaining a rotating collection of books donated by local published authors. This policy establishes criteria for evaluating, selecting, displaying, circulating, retaining, and withdrawing published local authors’ works in the library’s collection.

Evaluation and criteria

The local author collection is intended to provide a rotating showcase of published works by published local authors, and is not intended to serve as a permanent repository or archive for any submitted work and/or title.

 

Submitted works are considered donations and become the property of City of Menlo Park. Works selected for the local author collection become property of the City of Menlo Park and are subject to the standards and retention schedule as other library materials. Menlo Park Library reserves the right to include, exclude, or withdraw any work and/or title from the collection for any reason, consistent with the Collection Development Policy. Menlo Park Library is not responsible for promoting materials nor hosting promotional or informational events such as book signings or author presentations.

 

Submitted works are evaluated by City of Menlo Park librarians for addition to the collection according to the criteria outlined in the Collection Development Policy. In exception to the Collection Development Policy, self-published and vanity press materials may be evaluated if the author is resident of incorporated City of Menlo Park.

 

Criteria for evaluation:

  • Traditionally published authors who currently live within the boundaries of incorporated City of Menlo Park, or who lived within those boundaries at the time the work was first published
  • Self-published and vanity press authors must be a current resident of incorporated City of Menlo Park and have a valid Menlo Park library card.
  • All donated works must be in new or like-new condition.
  • Only one (1) copy of any title.
  • Author donations are limited to one (1) item per year.
  • Submissions must be professionally printed and bound.
  • Author represents and warrants full ownership and/or legal rights to publish all material in the work.

The following works will not be evaluated:

  • Self-published or vanity press books by non-residents.
  • Scholarly works not intended for a general interest (i.e. dissertation, theses, textbooks, and workbooks.)
  • Books that are not bound in a way that they can withstand shelving and circulation, such as spiral bound items and pamphlets.
Submittal procedure

Published local authors may submit their work for consideration by requesting a Local Author Collection Suggested Acquisition form at the library, then submitting the completed form with one donated copy of their work. Donated works become the property of City of Menlo Park. City of Menlo Park librarians will assess the work per applicable policies and render a determination within 90 days of receiving the request. Works selected for the local author collection will be added to the catalog and display within 90 days are a determination is made. Works not selected will be donated to Friends of Menlo Park Library.

Policy Adoption

This policy will be reviewed at least once every five years.

Policy History

Action

Date

Notes

Policy recommended

November 13, 2023

Library Commission recommended

 

Power outage resource center procedure

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City Manager's Office

701 Laurel St., Menlo Park, CA 94025

tel 650-330-6620

 

Power outage resource center procedure(PDF, 100KB)

 

Purpose

The City of Menlo Park has put a procedure in place on the operation of power outage resource centers in order to provide temporary, safe waystations to our residents who may be experiencing impacts due to extended power outages. A power outage resource center is a facility where residents can go to access a warm and safe environment, seating, reading materials, laptop computers, places to charge mobile devices, and public access internet and Wi-Fi. This always includes both libraries during regular operating hours and during designated power outage resource center hours.

Procedure

During widespread power outages in Menlo Park that result in numerous households going without power for at least 48 hours, specific facilities in the City of Menlo Park are designated official power outage resource centers, locations where residents may seek a temporary, safe waystation during designated resource center hours.

Power outage resource center locations

When power outage resource centers are activated per this procedure, one or more of the following locations will be opened to public access as official power outage resource centers. Members of the public should follow instructions transmitted by the public information officer regarding which specific locations are open as power outage resource centers, and the specific hours of operation on any given date:

  • Arrillaga Family Recreation Center, 700 Alma St.
  • Belle Haven Community Campus, 100 Terminal Ave.
  • Menlo Park Library, 800 Alma St.
Procedure review
This procedure shall be reviewed at least every two years.
Procedure history

Action

Date

Notes

Procedure adoptied

February 24, 2023

Administrative procedure

Procedure updated
May 20, 2024
Administrative revision

 

Recreation facility use guidelines

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Recreation facility use guidelines(PDF, 170KB)

 

Purpose

The City of Menlo Park strives to provide a safe, welcoming, pleasant, and comfortable environment for all visitors of City facilities. To that goal, all facility visitors are expected to adhere to these Facility Use Guidelines.

 

We welcome everyone to:

  • Learn, discover, play, and enjoy City of Menlo Park facilities within the limits of their intended use
  • Find facilities, equipment, and materials in good condition
  • Feel safe and welcome
  • Respect the rights of others to feel safe and welcome.

Visiting a City of Menlo Park recreation facility, including the premises and grounds outside a recreation facility, or participating in an event or program constitutes an implicit acceptance of these Guidelines and an acknowledgement of the right of City of Menlo Park staff to take any action they see fit while interpreting these Guidelines.

 

In case of an emergency, follow staff instructions promptly.

Prohibited conduct and activities

In consideration of all visitors and staff, the following activities are not allowed in City of Menlo Park recreation facilities, including the premises and grounds outside the facilities:

  • Leaving a vulnerable adult or a child under the age of 11 unattended.
  • Entering vacant classrooms or facility rooms unless approved by staff.
  • Disturbing others by talking loudly or with other noisy activity—including any loud sound originating from any electronic device. Please do use headphones when listening to audio on any electronic devices.
  • Conversing using a cell phone except in designated areas.
  • Sleeping—as a safety precaution sleeping individuals will be awakened.
  • Eating—except in the designated areas, or food provided at city-approved events.
  • Drinking—except for covered beverages in the designated areas, or beverages provided at Library and Community Services-sponsored events.
  • Presenting offensive and pervasive odor or odors that may make the use of the facility difficult for others.
  • Bathing, shaving, haircutting, or washing clothes in the public restrooms.
  • Leaving or storing personal belongings in program rooms, public spaces, or on the premises or grounds outside of facilities.
  • Entering a facility without shoes or adequate clothing, including top and bottom.
  • Bringing in animals other than service animals recognized under Titles II and III of the Americans with Disabilities Act (ADA).
  • Leaving pets unattended and/or unleashed in outdoor areas near the facility, including but not limited to entryways, pathways, lawns, and outdoor seating areas.
  • Bringing carts, bicycles, scooters, skateboards, or similar items into any facility or leaving them at the entrance--except equipment that is designed and is being used for the purpose of assisting the mobility of persons with disabilities and/or equipment designed and being used to carry infants and children.
  • Wearing skates or roller blades inside the facility.
  • Changing a child’s diaper—except in the designated area of the public restrooms.
  • Blocking aisles, shelves, or any thoroughfare with personal items, or leaving items unattended at any time--except to use the restroom for a reasonable amount of time.
  • Putting feet on facility furniture, rearranging the furniture, or using the furniture for other than its intended purpose.
  • For programs that require parents to sign in and out their children, ONLY the parents or guardians (over 18 years old) designated on the program sign up form will be allowed to pick up and/or drop off the child unless otherwise communicated with staff.ID will be required.
  • Only participants who are registered for the class or program may be in attendance
  • Siblings of a participant may not join the class or program without registering
  • Parents are allowed in classroom or program space only if approved by instructor or city staff. Otherwise, parents must wait in designated areas
  • Bringing weapons of any kind into the facility.
  • Harassing facility users or staff—including physical, sexual, verbal harassment or stalking.
  • Selling, soliciting, or using illegal drugs on facility premises.
  • Alcohol is prohibited, except at City-approved events.
  • Soliciting money, donations or signatures, or the distribution or posting of any printed material without advance written approval of the City.
  • Smoking, including using electronic and smoke-free cigarettes (vaping) inside or within 50 feet of the facility building.
  • Vandalizing facility facilities, equipment, or materials.
  • Removing facility materials from the building without permission from authorized City staff.
  • Engaging in sexual conduct or lewd behavior.
  • Viewing or displaying inappropriate, sexually explicit, or illegal material in the facility.
  • Violation of any federal, state, or local public health orders, restrictions, protocols and/or guidelines
  • Illegal activity of any kind will be reported to law enforcement.
Community events

Community events are open the general public. Advance registration may be required for planning purposes or when space is limited. Events may be held on-site, off-site, or virtually. Event participants, whether onsite, offsite, or virtual, must comply with the Recreation Facility Use Guidelines.

Youth events are created for participating youth and their caretakers. Adults who are not accompanying a youth participant may be asked to leave the event.

While hosting a virtual event, City of Menlo Park team members may take one or more of the following actions as needed to ensure compliance with these guidelines: mute virtual attendees, lock the event after the program has begun, dismiss participants or take other actions as needed. During virtual events, participants may be asked to turn on their cameras so that staff can identify them. Unidentified or unidentifiable individuals may be disallowed or removed from the event.

Enforcement

Failure to follow these Guidelines will result in the following actions:

  • Individuals will be asked to leave the premises.
  • Facility visiting privileges may be suspended for an extended period.
  • Facility staff may call local law enforcement to aid in enforcing these Guidelines.
  • Illegal activity in any facility may result in arrest and/or prosecution in addition to suspension of facility privileges.
  • Customers who return to any City of Menlo Park facility before a suspension has ended may be charged with trespassing.
Additional information
  • In case of an emergency, promptly follow all staff instructions.
  • Theft or vandalism to City of Menlo Park property, or property of staff, or property of facility visitors is prohibited.
  • State law permits staff to search purses, bags, parcels, briefcases, and other packages to prevent the theft of recreation equipment and materials and authorizes the detention for a reasonable period of any person using these facilities who is suspected of committing theft (California Penal Code section 490.5.)
Policy history

Action

Date

Notes

Policy adoption

September 22, 2021

Parks and Recreation Commission recommended

Policy updated

May 25, 2022

Parks and Recreation Commission reviewed

Recreation scholarship policy

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Recreation scholarship policy(PDF, 126KB)

Signage display policy

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Library and Community Services 
800 Alma St. 
Menlo Park, CA 94025

Signage display policy(PDF, 112KB)

Strategic and master plans

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

 

Library and Community Services uses strategic and master plans as tools to help guide department activities. Strategic and master plans establish department goals and priorities, provide transparency and ensure accountability to the public.

 

Strategic and master plans

 

Tennis court use and rental policies

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Library and Community Services

800 Alma St.

Menlo Park, CA 94025

Tennis court use and rental policies(PDF, 223KB)

User fee cost recovery policy

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City Council Policy #CC-22-025

Adopted August 23, 2022

Resolution No. 6768

User fee cost recovery policy(PDF, 275KB)