Working hours:
Monday-Thursday: 7:30 a.m. – 5:30 p.m.
Every other Friday: 8 a.m. – 5 p.m.
City Hall counter hours:
Monday - Thursday: 1 p.m.-5:30 p.m.
Every other Friday: 1 p.m.-5 p.m.
For urgent requests call us: 650-330-6780
- Localized flooding
- Downed trees blocking roads or sidewalks
- Traffic signal outages
Report non-emergency issues through ACT
ACT is the City’s online issue platform. Some examples of issues to report via ACT include:
- Park maintenance
- Damaged street signs
- Streetlight outages
- Sidewalks/tripping hazards
- Missed street sweeping
After hours and weekends, call the police non-emergency line: 650-330-6300
Email anytime for non-emergency requests: Public Works
Make an appointment
Make an appointment for questions regarding: