Maintenance Division

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The Maintenance Division provides many of the basic services that affect the daily lives of everyone who lives, works, visits and commutes within the City.

The Maintenance Division provides support to all City departments and provides service 24 hours a day, 365 days a year to address emergencies during non-working hours.

The Maintenance Division is responsible for the following six programs: Trees, Parks, Streets, Fleet, Water and Facilities.

Contact us

Working hours:
Monday-Thursday: 7:30 a.m. – 5:30 p.m.
Every other Friday: 8 a.m. – 5 p.m.

City Hall counter hours: 
Monday - Thursday: 1 p.m.-5:30 p.m.
Every other Friday: 1 p.m.-5 p.m.

For urgent requests call us: 650-330-6780

  • Localized flooding
  • Downed trees blocking roads or sidewalks
  • Traffic signal outages  

Report non-emergency issues through ACT

ACT is the City’s online issue platform. Some examples of issues to report via ACT include:

  • Park maintenance
  • Damaged street signs
  • Streetlight outages
  • Sidewalks/tripping hazards
  • Missed street sweeping

After hours and weekends, call the police non-emergency line: 650-330-6300

Email anytime for non-emergency requests: Public Works

Make an appointment

Make an appointment for questions regarding: