New water connection request

New water connection requests are now only accepted online. Please submit all associated documents to the online portal. Staff will process your application and respond to your request as soon as possible. 


Step 1.Review the water connection guidelines:

Carefully review Menlo Park Municipal Water's water connection guidelines(PDF, 127KB) and have ready the electronic copy of your plans stamped and approved by the Menlo Park Fire Protection District.

Step 2.Complete the online form:

Online water connection application

  • Register for an account at the city’s online permit portal.
  • At the home screen under "Public Works" tab, select "Create an Application."
  • Review the terms and conditions before checking the consent box.
  • Under "Select a Record Type," expand the "Public Works" dropdown tab. Select "Water Connection (MP Municipal Water) " to start an application.

Step 3.The City will review the application and plans submitted: 

The City will begin the process of determining appropriate fees for the requested connections

Step 4.View application status: 

  1. Go to the online permit portal.
  2. Toward the end of the webpage under Public Works, click "Search Application."
  3. Under General Search, find the Record Type section and select "Encroachment Permit."

Step 5.Once payment is received, the city will authorize the work and provide applicable contact information.